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Riu Lupita Hotel Playa del Carmen, Playa del Carmen
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Key details
About the Hotel
Lote Hotelero 1, Manzana 20, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Riu Lupita, a 5-star all-inclusive resort in Playa del Carmen, operates 24/7 surrounded by tropical gardens. The property features 3 outdoor swimming pools, a nightclub, and a fitness center.
Garden View Accommodations
300 rooms spread across multiple buildings offer garden or pool views. Each accommodation at Riu Lupita includes air conditioning, a minibar with drink dispenser, satellite TV, and a balcony or terrace.
Global Dining Options
The property features a buffet restaurant and two a la carte venues serving Mexican and Italian cuisine, plus a beach restaurant specializing in steaks. Two bars, including a poolside option, serve local alcoholic and non-alcoholic beverages.
Sports and Recreation
Recreational facilities include tennis courts, basketball, ping pong, volleyball, and a small spa offering massages and body treatments. RiuLand kids' club provides activities and a dedicated children's pool.
Beach and Transport
The white sandy beach is accessible via complimentary shuttle. The hotel stands within walking distance to central Playa del Carmen, 37 miles from Cancún International Airport.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Wi-Fi in rooms
Parking
Parking lot
Baggage storage
24-hour services
24-hour reception
General
Free Wi-Fi
Parking
24-hour reception
No pets allowed
Elevator
Currency exchange
Gift/Newsstand
Multilingual staff
Sports & Fitness
Fitness center
Kayaking
Tennis court
Petanque
Fitness studio
Services
Room service
Housekeeping
Laundry
Dining
Continental breakfast
Restaurant
Bar/ Lounge area
Lunch
Dinner
Buffet breakfast
Children
Babysitting/Child services
Children's pool
Playground
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Night club
Entertainment
Garden area
Spa & wellness center
Massage
Room features
Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar
Bathroom
Hair dryer
Media
Cable/ Satellite television
Telephone
AM/FM alarm clock
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Location
Lote Hotelero 1, Manzana 20, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Lote Hotelero 1, Manzana 20, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
1.6
mi
Carretera Chetumal-Puerto Juarez Km. 282
Xcaret
2.9
mi
Avenida 15 Norte Mz 38 Lote 4
Fun Fitness Globetrotters
2100 ft
Zona Arqueologica Playa del Carmen
5100 ft
Beach
Playacar Beach
2.1
mi
Paseo Xaman-Ha Playacar
Xaman Ha Aviary
3400 ft
Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras
Bel Air Animal Park
1.3
mi
Calle Carretera Federal 109
Cenote Carwash
1.3
mi
Mall
Starbucks
2300 ft
Mall
City Club
2400 ft
Av. Benito Juárez
Los Fundadores Park
1.3
mi
Calle Quinta Avenida 10
Playa del Carmen Archeological Site
3200 ft
1ra sur y 5ta Avenida Ferry
Casa Tzutuhil
1.2
mi
Avenue With 14 Street 5a Downtown
Corazon de Mexico
1.3
mi
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
1.3
mi
Museums
3D Museum of Wonders
1.5
mi
Playacar
Ruinas Mayas
4100 ft
5ta Avenida
Galeria de Arte 5ta Avenida
1.4
mi
5th Avenue 4th and 6th Streets
Sun Jaguar
1.4
mi
Playacar
Xaman Ha Ruins
5100 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
1.5
mi
Museums
Museo Frida Kahlo Playa Del Carmen
1.6
mi
Mall
Paseo del Carmen Shopping Mall
1.2
mi
Amusement Park
Skydive Playa
1.1
mi
Parks
Parque La Ceiba
1.6
mi
Avenida Paseo Xaman-Ha S/N Mz. 26
Playacar Golf Club
1.8
mi
Mall
Playacar Center Shopping Mall
2.1
mi
Paseo Xaman - Ha S/N
Hard Rock Campo de Golf
1.9
mi
Nearby
Carretera 109
Cenote Calavera
3000 ft
Parks
Xel-Ha Park
1800 ft
Restaurants
La Vaqueria
1200 ft
Paseo Xaman-Ha
Buenerrimo
1200 ft
Ave. Paseo Tulum Local 17
Les Crepes de Paris
2.0
mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Kokoro sushi
1900 ft
Playacar Fase 2
La Bartina
3300 ft
Avenida Balamkanche Plaza Xaman Ha Local 16
Bendito Pecado
3700 ft
Paseo Xaman Ha Playacar Fase II
Lucky Wings
4200 ft
Avenida Balamcanche
Dona Aurelia sabores Mexicanos
3000 ft
Mza 16 Paseo Xaman Ha Lt 16 Loc. 7 Plaza Maya Pakal Playa Car Fase 2
El Bistro
3000 ft
Paseo Xaman-Ha Plaza Pakal
Mamma Mia
3000 ft
Paseo Xaman Ha - Mz16 Lt16 Plaza Pakal
Reviews and Ratings
Feedback from previous guests about their experience.
74%
enjoyed the hotel and would happily stay again
7.4/10
Very good
Rooms
7.6
Location
7.4
Service
8.6
Dining
7.0
Guest reviews
7.4/10
based on 5 reviews
Clark
United States of America,
March
2025
5.8/10
I had a great time at Riu Lupita, enjoying both the lively atmosphere and spacious accommodations. The staff were incredibly friendly and attentive, making my stay nice. However, the wifi was a significant downside since it didn't reach the rooms, and the food in the restaurants became repetitive over time.
Rooms
8.0
The room was spacious and clean, featuring a nice shower and a balcony that overlooked a beautiful forest filled with wildlife. However, I found the room to be a bit dark, and the complimentary mini-bar refills were inconsistent.
Service
10.0
The staff really made my stay enjoyable. They were friendly, hardworking, and always greeted me with a smile. I especially appreciated the shuttle driver who played great music during our rides to the beach.
Location
8.0
The hotel was in a nice spot, with a beautiful beach accessible via a free shuttle that ran every half hour. The golf course layout was lovely, but it was inconvenient that I couldn't walk directly to the beach.
Dining
7.0
While the buffet restaurant served a good variety of food, I found the options to become repetitive toward the end of my stay. The Mexican restaurant had good service but the food lacked flavor. The beachside steak restaurant was the highlight!
Facilities
8.0
The pool area was buzzing with activity, and I enjoyed the various entertainment options throughout the hotel. However, the main pool could use more frequent cleaning.
James
United States of America,
March
2025
5.8/10
I had a great stay at Riu Lupita. the atmosphere was warm and inviting, thanks to the lovely staff. The rooms were clean and comfortable, though a bit dated in some areas. The food was solid, but I found myself wanting to explore local dining options to enhance my experience.
Rooms
8.0
The rooms were excellent and super clean. I appreciated the size and well-stocked fridge. Being in a quiet location was a plus.
Service
8.0
The staff was friendly and hardworking. they made my stay more enjoyable. Tip them for their great service!
Location
7.0
While the hotel isn't directly on the beach, the location was convenient. I took the free beach bus, which made getting around easy.
Dining
7.0
The food was good, although some dishes were a bit hit and miss. I enjoyed the dining options but found local restaurants more enticing.
Facilities
8.0
Facilities were decent including housekeeping services. I enjoyed the quiet pool which was perfect for relaxing.
Bob
United States of America,
March
2025
5.4/10
I had a great time at Riu Lupita! The food was varied and tasty, and the staff were super friendly and attentive. However, the evening dining options could get a bit repetitive, and I had to take a shuttle to the beach, which took some time. Overall, I’d rate my stay as an 8.5 out of 10, and I’d definitely consider going back.
Rooms
8.0
The rooms were clean and updated, but I did notice some mildew and wished there were more outlets by the nightstands.
Service
10.0
The service was great! The bar staff were friendly and attentive, really adding to the experience.
Location
8.0
I loved the location; it was close to the pool area and not too far from 5th Avenue for some night fun.
Dining
8.0
Dining was a mixed bag; I enjoyed the food overall but noticed some repetition in the evening menu at the Mexican restaurant.
Facilities
7.0
The facilities were good with two well-maintained pools, but the shuttle to the beach was a small inconvenience.
Richard
United States of America,
January
2025
7.0/10
I recently spent five nights at Riu Lupita and found that while the resort itself was just okay, the staff truly made the experience better. The rooms had some issues, like a mildew smell and hard beds, but they were clean. The distance to the beach required a shuttle and a bit of walking, which was manageable, and I enjoyed the entertainment options during my stay, even though the dining options were average.
Rooms
6.0
The rooms were okay, though they smelled of mildew and the beds were hard. I had to wash my clothes as they absorbed the smell. The fridge was nicely stocked, but I missed having a coffee maker.
Service
8.0
The service was great, with cheerful staff who were always ready to help. They made the experience enjoyable, especially the entertainment team.
Location
6.0
The resort is about 2 miles from the beach, requiring a shuttle to get there. Once you arrive, it's a short walk to the actual beach, and the area offers other attractions nearby.
Dining
6.0
The food was just average. The buffet had a decent variety, and I especially enjoyed the guacamole, though the a la carte options were hit or miss.
Facilities
5.0
There were limited facilities. I was disappointed by the lack of WiFi in the rooms and the absence of a central air conditioning system throughout the resort.
Christian
United States of America,
December
2024
6.0/10
My stay at Riu Lupita met my expectations, with a good balance of comfort and service. Though the beach was impacted by sargassum, the resort worked hard to maintain a pleasant atmosphere. Dining was enjoyable with a varied buffet selection, although I encountered an issue with food safety one night. Overall, it was a relaxing vacation in a charming setting.
Rooms
8.0
I was assigned a room on the 3rd floor of Building 23, and it was clean, well-maintained, and offered a nice view of the surrounding greenery. The shower was spacious, though the safe had recurring battery issues.
Service
7.0
The staff were friendly and attentive overall, responding quickly when I reported issues. However, at busy times, service in the buffet could be lacking.
Location
8.0
While the resort isn't beachfront, the exclusive beach club was a nice option. The shuttle service to the beach was reliable and convenient.
Dining
7.0
The buffet had a solid selection of dishes that changed daily. I did have a concerning experience with food safety, but overall, the dining options mostly met my expectations.
Facilities
8.0
Facilities like the pools looked well-maintained. The air-conditioned areas provided a nice reprieve from the heat.
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